Shipping policy

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and selected shipping method. 

 Please note that delivery delays can occasionally occur due to carrier issues or high demand

Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s). Tracking information may take up to 24–48 hours to update.

Shipping Address Accuracy
Please ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages
We are not liable for lost or stolen packages once they have been marked as delivered by the carrier. If your order arrives damaged, please contact us within 15 days with photos of the damage so we can assist you.

International Shipping (if applicable)
We offer international shipping to select countries. Shipping times and rates vary depending on destination. Customers are responsible for any customs duties, taxes, or import fees that may apply.

Order Delays
If we are experiencing a high volume of orders or unexpected delays, shipments may be delayed. We will notify you via email if there are significant delays with your order.

Contact Us
If you have any questions about your order or this shipping policy, please contact us at avenoirdistrict@gmail.com